IdentityIQ

IdentityIQ is an American identity theft protection company founded in 2009 . The company provides four tiers of security options to safeguard personal identity, and its premium plan, Secure Max, offers coverage for family members at no added cost. This feature sets it apart from some competing plans which have similar pricing structures.

At the outset, we made it a priority to establish a strong relationship with the client. Our process involved conducting a stakeholder interview and a series of workshops to deeply understand the client's business and identify their pain points. Working closely with the UX research team, we conducted user interviews and conducted research to collect valuable data. I played a pivotal role in synthesizing this data and developing a working prototype for usability testing.

Throughout the design process, I actively participated in design workshops and led brainstorming sessions to create wireframes, user flows, and mockups. Subsequently, I developed interactive prototypes to bring our concepts to life. Once our designs were approved, I created a design system handoff.